Returns & Refunds
Exchanges
We want you to be completely satisfied with your purchase from Sarah Long Art. If for any reason you are not happy with your order, we offer hassle-free returns and refunds within 30 days of delivery. To initiate a return, please contact our customer service team with your order number and reason for return. We will provide you with a prepaid shipping label and instructions on how to return your item. Once we receive your return, we will issue a refund to your original form of payment within 7-10 business days.
Return & Exchange Policy
If you received a damaged or defective item, we will happily exchange it for a new one. Please contact our customer service team within 7 days of delivery with your order number and a photo of the damaged item. We will provide you with a prepaid shipping label and instructions on how to return your item. Once we receive your return, we will ship out a replacement item as soon as possible.